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The Top 5 Problems with Streaming Advertising

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At Streaming Media West last November, I moderated a panel on how to keep advertising workflow flowing. 讨论产生了许多关于流媒体广告现状的有价值的见解. 我的小组由三位专家组成,他们权衡了我们行业广告方面需要解决的问题:

Most, but not all, of the issues we discussed were business-focused. 在OTT领域,毫无疑问,如果你的计划很糟糕,客户就会流失. Plan well, and binge-worthy ad-supported content will win higher CPMs. 以下是座谈会上的其他一些重要内容,为了清晰和节省空间,本文进行了释义和浓缩.

1. Who broke this?

Metadata needs to travel with your creative. 如果你的视频点播CMS元数据在发布平台上的准确率从100%提高到95%, 75% in the player, 35% of the context, 当广告决定电话打进来的时候,可能有5%的个性化, your system is broken. 专家小组的建议是:让供应商负责在元数据从一个应用程序转移到另一个应用程序时准确地处理元数据. 在整个内容生命周期中(无论是VOD还是实时线性编程),您都需要证据和验证,以便在一天结束时拥有所需的业务元数据,以实现库存机会.

2. Who owns this?

If it’s hotter than 90 degrees outside, ad sales may decide to sell ice cream ads, regardless of whether there’s an ice cream video to go along with it. If ad operations doesn’t know or understand your programming, 它将不知道有什么可以反对它,并将出售任何它能出售的东西, at the risk of alienating viewers. 建议:跨职能协作至关重要,尤其是针对目标内容.

3. Whose opportunity is this?

There’s a lot less demand in digital than in traditional broadcast. Digital video trafficking is treated as pre-emptable and remnant, 这意味着从媒体购买的角度来看,你无法获得覆盖整个生态系统的相同购买. 如果没有强大的第一方销售或需求合作伙伴,你将以剩余填充告终. 业界对数字OTT和免费广告电视(FAST)的低ARPU(每用户平均收入)感到满意。, 但对广告商来说,数字广告的价值更高,因为你知道你的受众是谁, 这样你就不用为线性方向的浪费买单了. 然而,在许多公司中,传统的数字销售却被忽视了,因为广播的一面
house is much more profitable.

4. Is Ad-ID working?

Not every ad is going to have an Ad-ID, 要么是因为品牌没有选择加入,要么是因为创意是由媒体公司内部制作的. This means that only some ads will be identifiable with Ad-ID. 使用Ad-ID的缺点是,它可以让竞争对手了解你的目标市场, and if your competitors can understand what you’re doing, there’s obviously a problem.

The other issue is that there’s no business imperative to use Ad-ID. 技术需要解决以下三个问题中的一个:增加收入, increase impressions, or increase engagement.

5. Can we make FAST better?

让FAST更有功能和盈利的一个方法是设立一个首席客户体验官,他的工作是每天呆在家里看4个小时的FAST频道,并解决问题. 这应该是一个能够跨越业务操作的不同垂直领域解决问题的人, technology, vendors, and everything else. 解决方案可能已经有了,但还缺少一些必要的东西. 把问题拖到以后解决的成本是现在的10倍.

然而,并不是每个小组成员都对所有这些话题持一致意见, 这三位专家一致认为,一旦你提供了一个非常糟糕的广告体验,你就永远无法挽回客户. FAST和广告支持的OTT面临的挑战是,如果观众没有看到相关的广告, they can (and will) leave immediately.

Ultimately, 这可以归结为一个问题:你是否足够关心你的客户,以提供更好的广告体验? I hope you do, 因为世界上所有的技术都无法解决一个只有通过更好的商业指导才能解决的问题.

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